Welcome

My wool products come from the sheep we raise, free ranging and organic as well as other pure Canadian wools. All my baking and preserves are done here in the farm kitchen. Our Maple Syrup is made the old fashioned way, right here on our farm, no evaporators, hoses or tubes. It is boiled down over an open fire. We are fully certified by the Ontario Health Unit for food prep and sale.

Payments

Credit Card, PayPal, money order and direct checkout. Please note, you do not need to have a PayPal account to use PayPal. It is a secure way to use your debit or credit card without having an actual PayPal account....but you can always direct checkout with your credit card if you choose. Thank you, Rachel

Shipping

I ship our products 5 days a week. Within Canada a tracking number and insurance is on most shipping. It is also available on USA orders. Most orders will be received within 1 week of being shipped, if not earlier, depending on your location. All items are securely packaged and insured for loss or damage.

Returns & Exchanges

I gladly accept returns

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

Shipping that is insured is for loss or damage. If an item is returned, it is done so at the purchasers expense. I do not refund shipping costs.

Additional

Washing instructions are provided with finished wool products. All preserves are safely sealed and have a shelf life minimum of 1 year. My farm kitchen is regularily inspected and is fully certified by the Ontario Health Unit for food preparation and sale. I also have a valid food safety certificate issued through the Peterborough County Health Unit.

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